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Specialized division of the Proser Group; Responsible for the evaluation and adjustment of losses with the highest quality standards in claims attention.

As a facilitator of claims processing, PROSER AJUSTES offers timely support to our clients, guided by the technical suitability, empathy and agility of each process, being the main strategic ally of the compensation department of the Insurance Companies.

ADJUSTMENTS OF

ACCIDENTS

The adjustment service constitutes a line specialized in:
  • Transport
  • Fire and Allied Lines
  • Subtraction
  • Machinery Breakage.
  • Navigation (Helmet)
  • Automobiles
  • Civil Liability
  • Lost Profits
  • Financial Risks
  • Driving

CARE AND MANAGEMENT OF

FAST TRACK TYPE CLAIMS

  • ATTENTION TO SMALL CLAIMS

This service was designed in order to address contingencies in mass insurance accounts; which generates a great operational and administrative burden for Companies such as:

Insurance Extended guarantee
Banking
Home Insurance
Co-ownership
SMEs
Others

Taking advantage of the national infrastructure of our organization we offer to optimize response times in the attention of small claims.

CATASTROPHIC

For this type of incident, the catastrophic event attention protocol is activated with immediate settlement on site or line.

It is structured according to the general need:

  • Loss notice with list of affected people.
  • Reduced Check List of documents that the insured must have at the time of the visit.
  • Policy.
  • Virtual or in-person inspection according to need.
  • Settlement of the incident on site.
  • Sending to compensation the management carried out for the creation of Claim No. for the payment of the Insured’s Compensation.

WE ARE IN:

This service was designed in order to address contingencies in mass insurance accounts; which generates a great operational and administrative burden for Companies such as:

  • BARRANQUILLA
  • CARTAGENA
  • SANTA MARTA
  • MONTERIA
  • VALLEDUPAR
  • BOGOTÁ
  • MEDELLÍN
  • BUENAVENTURA
  • CALI
  • BUCARAMANGA
  • EJE CAFETERO

SOME OF OUR

CUSTOMERS